What is the turnaround time?

2-6 weeks. If you need it in less time than that, there is a rush fee you can purchase so you can get your portrait on time!

What if I’m not happy with how the drawing turned out?

I always make sure you are 100% happy with the drawing before I send it out! I will send you a picture of the final copy and if there’s anything that looks off or that you want me to add, I can fix it to make sure you are happy with it.

What if my drawing got damaged during shipping?

If it got damaged during shipping, send me a picture of the damage. I can send you a high quality print free of charge!

What if I don’t have a good reference picture?

Google images will be our BEST friend! We can look for pictures that look similar to the pet and use the photo as a reference for markings.